The Glue Talk Blog

Two people sitting and discussing with notepad and pen

Questions to Ask Before Choosing an Adhesives Manufacturer

Posted 31 Mar 2020 by Ted Clark, Executive Vice President and Chief Operating Officer

Adhesives may not be the most visible part of the manufacturing process, but they play a critical role in the overall performance of a finished product. Choosing the right adhesive can make a big difference in strength, weight, durability, and even cost of a product.

Finding the right adhesive is not just about picking something off the shelf. It often requires a custom solution designed specifically for your materials, your production process, and your goals.

That’s why the manufacturer you choose matters just as much as the adhesive itself.

Here are seven practical questions you should be asking any adhesives supplier.

1. Does the supplier operate globally?

Start with their footprint. A manufacturer with a global presence usually has more flexibility in sourcing raw materials, a wider support network, and better and more flexible supply chain logistics. Having a global presence also demonstrates that they’ve successfully worked with different markets and challenges.

For example: H.B. Fuller has global reach with local expertise, with 73 manufacturing sites and 38 technical centers around the world. That kind of reach helps us maintain consistent supply and respond quickly to customer needs.

2. What kind of support does your supplier offer after the sale?

Once the adhesive arrives at the manufacturing facility, challenges can still arise. Maybe a machine needs recalibrating, or the adhesive behaves differently under certain conditions. That’s when responsive technical support becomes essential.

Ask about:

  • Local service teams
  • Response time
  • Troubleshooting capabilities

At H.B. Fuller, we offer process support through trained specialists, including Lean Six Sigma professionals and 8D problem solvers who can help identify and fix issues fast.

3. Can your supplier develop a custom solution?

Some applications call for a specialized formula. Whether it’s a unique material combination, curing time, or temperature tolerance, your adhesive may need to be custom-tailored for you application and equipment.

Ask the manufacturer if they’re equipped to do that and how.

Our global research and development team works closely with our customers to design adhesives that solve specific technical challenges, meet long-term product goals and contribute to sustainability efforts.

4. Is your supplier familiar with your industry?

Every industry has its own language, regulations, and expectations. An adhesive that works well in packaging may not be suitable for electronics. You want a partner who knows the difference between industries and can offer insights and custom solutions, not just products.

H.B. Fuller works across a wide range of industries, from automotive to hygiene to construction. That kind of experience means we can often suggest things you haven’t considered yet.

5. How do they stay up to date with industry trends?

Innovation doesn’t slow down, and neither should your supplier. Whether it’s new materials, shifting regulations, or sustainability demands, your adhesive manufacturer should be able to adapt to any new requirements that may arise.

Look for companies that:

  • Belong to industry groups
  • Invest in research and development
  • Follow emerging trends

At H.B. Fuller, we track global trends, participate in industry conversations and work closely with our customers around the world so we can offer solutions that are ready for what’s next. Our 2025 Customer Innovation Award Recipients are prime examples of how we work with our customers to develop solutions that are cutting-edge, innovative and sustainable across a number of different industries.

6. How does the supplier test their products?

Testing is where good ideas meet reality. It’s not enough to have a great formulation on paper. It must perform consistently, in the real world.

Ask how the manufacturer validates their products. What kind of testing do they do? Are there in-house labs or equipment for simulating production environments?

H.B. Fuller rigorously tests our adhesives and sealants to ensure they meet the highest quality and performance standards before they ever reach your line.

Read some of our case studies and resources.

7. What Certifications Do They Hold?

Certifications aren’t just about ticking boxes. They signal a company’s commitment to safety, quality, and sustainability. They can also help you meet your own internal standards or customer expectations.

At H.B. Fuller, our certifications reflect how we do business - ethically, responsibly, and with a long-term mindset. It’s good for your products, and it’s good for your reputation, too.

We are proud to have earned a number of different certifications and awards over the years that speak to our commitments to sustainability, safety, and innovation.

Why It Matters

Choosing an adhesive partner is not a decision to rush. The right manufacturer will offer more than just a product - They will bring technical knowledge, real-world experience, and a collaborative mindset.

Whether you're trying to solve a production issue or future-proof your product line, asking these seven questions will help you find a partner who can deliver more than just glue.

At H.B. Fuller, we’ve been a reliable adhesive and sealant provider for over 130 years. Let’s find a solution that works for you today, and tomorrow.

Want to learn more? Contact us for more information.

Blog Categories

Blog Categories

Archive