SUPPLIER CORRECTIVE ACTION REQUEST (SCAR) Standard Operating Procedure for Onspring Portal Submissions

This document outlines the standard operating procedure for suppliers to respond to Supplier Corrective Action Requests (SCAR) through the Onspring portal. It details submission requirements based on incident criticality, phased response expectations (including containment, root cause analysis, and corrective actions), delegation workflows, timelines, and evidence requirements to ensure effective issue resolution and compliance.7