Website Privacy Policy

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1. Our Commitment To Privacy

At H.B. Fuller Company (1200 Willow Lake Ave, Vadnais Heights, MN, USA 55110, “H.B. Fuller”), we are committed to protecting your privacy online. Our pledge is to safeguard any personal information that you provide us and to make every reasonable effort to use this information only as you choose.

We, at H.B. Fuller, as controller of your information, are taking a leadership role in assisting our customers and other businesses in understanding the importance of using your information appropriately. We are committed to making the internet a safe and secure place for you to transact online.

2. Scope of This Website Privacy Policy


This Website Privacy Policy applies to all websites owned and operated by H.B. Fuller, unless otherwise noted through a separate privacy policy.

The goal of this Website Privacy Policy is to advise you of the online privacy practices of H.B. Fuller and to describe the choices you have about the way the information collected on H.B. Fuller websites is used. For information about offline data collections, use the contact information noted below.

3. Your Information

H.B. Fuller’s primary goals in collecting information about you are, first, to give you a meaningful, enjoyable, and personalized website experience and, second, to facilitate the development of new products and services relevant to customers like you. Personal information also allows us to provide better service to you by tailoring our communications to match your interests – deliver more of what you want and less of what you don’t want. Not providing information may mean we cannot provide a personalized experience or provide services you request.

Here are the types of information we gather:

  • Information You Explicitly Provide: You will be asked to provide information when you submit through an H.B. Fuller website a request for information. If you wish to purchase products or services from one of our websites, you will be prompted to authenticate to make a purchase, submit an order or view details about a previous order. H.B. Fuller will be able to identify you based upon the information or credentials that you enter. You can choose not to provide information or credentials but then you might not be able to obtain some of our products, services or offerings.
  • Cookies: H.B. Fuller uses cookies on its websites in order to make the websites work, or work more efficiently, as well as to provide web services and functionalities for users. For more information (including. on the type of information gathered by means of cookies as well as the purposes of our use of such information), please see the H.B. Fuller Cookie Policy by clicking here.
  • Information Sent To Us By Your Internet Web Browser: H.B. Fuller collects information that is automatically sent to us by your browser. This typically contains your IP address (or the IP address of your firewall or Internet Service Provider), the name of your Operating System (OS X®, IOS®, Windows®, Linux®, etc.), the name and version of your browser (Internet Explorer®, Google Chrome™, Safari®, Firefox®, etc.). The information that we receive is dependent upon your browser settings. For more information about these settings, please see the help pages for your specific browser. H.B. Fuller will use this information to create statistics that will help with the design of our websites.

4. Using Your Information

H.B. Fuller only uses the information you explicitly provide to the extent this is strictly necessary for the following purposes:

  • To create and maintain accounts;
  • To provide you with information you request;
  • To respond to your queries;
  • To better understand your needs and interests, to improve our service and to personalize communications;
  • As applicable, to process, fulfill and follow up on orders;
  • To provide you with information related to your account, and the products or services you purchased from us;
  • To comply with legal requirements or a court order;
  • To assist with crime investigation, such as identity theft; and
  • In connection with the sale, merger, acquisition, purchase, or reorganization of H.B. Fuller or a H.B. Fuller business unit.


5. Does H.B. Fuller Share Your Information?


H.B. Fuller will not sell your information to any third-party vendor or business.

H.B. Fuller may share your information with H.B. Fuller group companies and business units, or with third parties that are contracted to perform work for H.B. Fuller, only to the extent that your information is used for the purposes described in this Website Privacy Policy. In all cases, your information will be used in a manner consistent with this Website Privacy Policy and will be treated with utmost confidentiality.

6. Transfers of Your personal Information


Any information you provide to H.B. Fuller through our websites will be processed and stored in the United States, where we are headquartered.

Your information also may be shared with the parties listed in Section 5 above for the purposes described in Section 4 above. Some of those parties may be located in the United States or in other countries that may not guarantee the same level of protection of information as the country in which you reside.

The transfer of your information mentioned in this Section 6 to the United States or other countries not guaranteeing an adequate level of data protection are made on the basis of EU-Commission approved model clauses.


7. Your Choices about Receiving E-mail


H.B. Fuller may send you e-mails about your requests, orders or account and in response to your questions. H.B. Fuller and its subsidiaries also may send you e-mails with information and/or special offers about products and services that may be of interest to you, provided that you granted your express consent to the receipt of such emails where required by law. Promotional e-mail that you receive from H.B. Fuller will tell you how to opt-out of receiving future promotional e-mail. Alternatively, to opt-out of receiving promotional e-mails from H.B. Fuller, please click here.

8. Protecting Your Information

H.B. Fuller implements a variety of administrative, managerial and technical security measures to help protect your personal information. H.B. Fuller has Internal Control Standards, which relate specifically to the handling of personal information. These include certain controls to help safeguard the information we collect online.

H.B. Fuller employees are trained to understand and comply with these controls, and we communicate our Website Privacy Policy, practices and guidelines to our employees. However, while we strive to protect your information, you also must take steps to protect your information. We urge you to take every precaution to protect your information while you are online.

9. Links to Other Websites and Plug-ins

H.B. Fuller websites contain links to other websites and social media channels not owned or operated by H.B. Fuller. These links are provided as a service to our site visitors and do not contain any endorsement of the products offered or opinions expressed by these sites. H.B. Fuller does not control these sites and is not responsible for their content, security and privacy practices. H.B. Fuller encourages you to ascertain the privacy practices of those websites before providing any personal information to them.

10. Keeping Your Information Accurate


If you have an account, you can review and update your account profile using your user name and password. You can also contact your dedicated customer service person by clicking here.

11. Your Rights

You may have the right under applicable data protection law to access, correct, complete, update, erase and block your personal information. In some circumstances, you may have the right to object to processing of your personal information. To exercise your rights, please click here.

12. How to Reach Us

If you have questions or concerns about your privacy when using a H.B. Fuller website, please contact us by e-mail: hbf-feedback@hbfuller.com, by telephone at: +1-651-236-5900, or by mail at:

H.B. Fuller
1200 Willow Lake Blvd.
P.O. Box 64683
St. Paul, MN 55164-0683
USA

H.B. Fuller commits to resolve complaints about your privacy and our collection or use of your personal information. H.B. Fuller’s Global Communications Department will work with you to resolve any concerns you have about this Website Privacy Policy.

13. Changes to this Website Privacy Policy

H.B. Fuller reserves the right to modify this Website Privacy Policy from time to time.

This Website Privacy Policy was last amended in March 2017.

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